Privacy Policy

What information do we collect?

We collect information from you when you fill out a form.

Any data we request that is not required will be specified as voluntary or optional.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the " Do we use cookies?" section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience(your information helps us to better respond to your individual needs)

2. To improve customer service(your information helps us to more effectively respond to your customer service requests and support needs)

3. To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

4. To send periodic emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

These security measures include: password protected directories and databases to safeguard your information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others\\\' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Personal Information Protection and Electronic Documents Act (PIPEDA) Compliance

As a Canadian organization, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate. We obtain meaningful consent before collecting your personal information, limit collection to what is necessary, and retain it only as long as needed. You have the right to access, correct, or request deletion of your personal information at any time by contacting us.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Canada's Anti-Spam Legislation (CASL) Compliance

We comply with Canada's Anti-Spam Legislation (CASL). We will only send commercial electronic messages (including emails, SMS, and social media messages) to individuals who have provided express or implied consent. Every commercial message we send will clearly identify who is sending it, include valid contact information, and provide a simple and free way to unsubscribe. If you choose to unsubscribe, we will promptly remove you from our mailing list. We do not sell, share, or transfer your email address or electronic contact information to third parties for the purpose of sending commercial messages.

AI Engagement & Automated Processing

In the delivery of our Generative Engine Optimization (GEO) and AI Search services, we utilize proprietary and third-party Large Language Models (LLMs). We adhere to a "Human-in-the-Loop" (HITL) protocol, ensuring that all AI-generated strategic outputs are audited by our Search Architects before implementation. We do not use user-provided Personal Identifiable Information (PII) to train public generative models. Our use of AI is strictly limited to data synthesis, pattern recognition, and semantic optimization for the benefit of our clients’ digital visibility.

Third-Party AI Sub-Processors

To provide the "Five Vectors of Discovery," we may utilize enterprise-grade sub-processors, including but not limited to OpenAI, Anthropic, and Google Cloud AI. We maintain strict Data Processing Addendums (DPAs) with these providers that prohibit the use of our client data for their foundation model training. All data transmitted to these processors is encrypted in transit and at rest, ensuring your brand's strategic data remains a private, competitive asset.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.